About ImageThink

The ImageThink Team

Every member of the ImageThink team undertakes our ongoing, proprietary training—so you benefit from our consistent and high-caliber approach, and the improved business results it brings.

Graphic Recorder Heather Willems

Heather WillemsPrincipal and Co-Founder

Heather is a principal and co-founder of ImageThink. Having helped some of the world’s most influential companies reinvent the way they work, Heather believes in the power of creativity to fuel connection and change. It’s this philosophy that enriches the business and relationships she helps build— and has seen Heather as a graphic recorder featured on the Today Show, in The New York Times and in galleries across the U.S. A former business strategy facilitator with a background in art and education, Heather holds a master’s degree in fine art and photography from Ohio State University. She lives with her husband Liam, and dog Zaso in Brooklyn, New York, where she’s also a board member for the Brooklyn branch of the global network, Entrepreneurs’ Organization.

Graphic Recorder Nora Herting

Nora HertingPrincipal and Co-Founder

Nora is a principal and co-founder of ImageThink. An award-winning graphic recording artist whose work hangs in the office of Google’s CEO, Nora is passionate about expanding people’s definition of creativity—and their potential to be creative every day. It’s also what makes Nora respected for exceeding the expectations of some of the world’s biggest brands as a visual strategist, in-demand speaker and successful entrepreneur.

A former visiting professor at Denison University, Nora has taught courses in art and visual problem-solving, exhibited her photography—and served as an artist-in- residence at numerous institutions. When not wielding markers, you’ll find Nora behind her camera and dreaming up new visions for ImageThink.

ImageThink team member Maria Delgado

Maria DelgadoFinance Manager

Maria Delgado brings her depth of experience in finance, logistical planning, and creative savvy to the ImageThink team. She has a diverse background, including a B.A. in Cinematography/Photography and an M.A. in Medieval Manuscripts, and she’s passionate about film noir and a wide variety of music genres. Before joining the ImageThink team, Maria worked in the interior design industry in New York and had the opportunity to live in Switzerland for over two years. She lives with her husband and two great kids in Florida.

ImageThink team member Maricia DuPlessis

Maricia DuPlessisManager of Operations

The ImageThink team relies on Maricia’s energy, creativity and logistical prowess to ensure our team is delivering our best work to our clients. She works hard to maintain the existing systems and operations and continues to seek innovative ways to maintain our status as the preeminent graphic recording firm in New York and beyond. A native of Cape Town, South Africa, she studied law there before spending time working abroad in Ireland. In her spare time, she loves knitting, making body butter, and baking.

ImageThink team member Catherine Huang

Catherine HuangAccount Manager

Catherine brings her expertise in client services and management to ImageThink, working to provide the best experience by coordinating logistics and materials. Before joining our team, Catherine worked at an international auction house and graduated from Boston University with a BA in the History of Art and Architecture. When she is not in the office, she spends her time volunteering and traveling with friends and family. Catherine is also an aspiring mixologist and loves to bake, and is always on the hunt for delicious food. 
ImageThink team member Christopher Saunders

Christopher SaundersAccount Manager

Christopher brings a background in client services and logistics to ImageThink. He works closely with clients to integrate ImageThink's expertise in graphics in order to amplify their vision. Before joining the ImageThink team, Christopher worked in the contemporary art field in New York City coordinating artists and materials for client sessions. Christopher is busy as a painter in his Brooklyn art studio, and his work has been exhibited both nationally and internationally. 
ImageThink team member Christine Herro

Christine HerroAccount Manager

Passion for customer service and business savvy means Christine is supporting our clients to deliver the best results. She has a BA in Business Administration from Kennesaw State University, and moved to NYC from Atlanta, Georgia. In addition to supporting client needs as a part of the ImageThink team at ImageThink, she works closely with a preventative drinking and driving non-profit, and loves traveling, spending time with her family and friends, and being outside.

Cameron BerneAssistant Account Manager

Cameron's strong background in theatrical production and logistics make him a great resource for our clients. He works with panache to make sure that every project goes off without a hitch. Before joining ImageThink, Cameron worked in the world of theatre as a stage manager, supporting productions in New York City and across the country. Originally from the heartland of Missouri, Cameron now lives in Brooklyn.

Julia BlasiusOffice Assistant

Julia’s calm and balanced energy, along with her ability to think up creative solutions to problems and/or to complete tasks, are essential to the workspace the ImageThink team occupies. She works hard to maintain organization and seamlessness among our ImageThinkers to create a positive atmosphere. Julia studied Art, Literature, and Philosophy at the University of Vermont—in her spare time, she enjoys reading, printmaking & sculpture, and going for long walks.
ImageThink team member Kelsey O’Connell

Kelsey O’ConnellOffice Manager

Kelsey brings her excellence in writing and creativity to the ImageThink team to ensure the office is running smoothly every day. She received her degree in Professional Writing and Rhetoric from Elon University and studied publishing at the Columbia Publishing course. While not writing and keeping the office in check, she reads and spends time with her cat.

ImageThink team member Yao Xiao

Yao XiaoDirector of Creative Services

Creative and visual problem-solving is Yao’s top talent. Which makes her the perfect fit for ImageThink’s Director of Creative Services. As a part of the ImageThink team, Yao helps organizations see the visual story in their data—and creates presentations that bring this to life. Yao’s experience spans social psychology, writing and poetry, as well as a degree in illustration from the School of Visual Arts. Something that makes her happy? Her cat, Happy.

ImageThink San Francisco graphic recorder James Lake

James LakeSenior Graphic Recorder

James’ long-standing experience in illustration, design, and performance makes for a beautiful blend that enriches his graphic recording. Head of ImageThink's San Francisco west coast office James is a big fan of silent films and mixed martial arts.

ImageThink team member Greta Hayes

Greta HayesGraphic Recorder

Adept with visuals and performance of all kinds, Greta shines when she’s thinking quickly and creatively on her feet as an ImageThink graphic recorder recording artist. Her background spans art, architecture, and music—and her architectural illustrations earned her two grant-funded stays in Europe to travel and draw. Greta received her bachelor’s degree in Architecture from Princeton University, and is a lifelong artist and musician, playing the cello since the age of four and performing in the U.S., U.K., and France. She lives with her violinist sister Audrey in Brooklyn, New York.

ImageThink team member Aaron Mayper

Aaron MayperGraphic Recorder

For Aaron, a lifelong love of graphic novels, drawing and creativity led him to the world of being a graphic recorder, where he helps turn abstract content into concrete visuals. A California native, Aaron has studied drawing and etching at Sarah Lawrence College in New York—and in Florence, Italy. He now calls Brooklyn home.

ImageThink team member Ona Rygelis

Ona RygelisGraphic Recorder

For Ona, fine art was the catalyst for her career as a graphic recorder. Ona graduated with a bachelor’s degree in fine art and environmental studies from Bucknell University, and when she’s not working with ImageThink clients, painting, bike riding, skateboarding, yoga and piano are Ona’s go-to passions.

ImageThink team member Derrick Dent

Derrick DentGraphic Recorder

Art is in Derrick’s DNA. As well as being a graphic recording artist for ImageThink, Derrick is a successful freelance editorial illustrator and comic artist based in Brooklyn. He attended and taught at the Memphis College of Art as a drawing and sequential narrative instructor, and is a prolific location sketcher in New York City, his second home. Cycling and coffee are Derrick’s other great loves.

ImageThink team member Lilly Lam

Lilly LamGraphic Recorder

Lilly has been using drawing to process information for many years, which makes Lilly a natural at graphic recording. A NYC native, she taught English in Japan and received a Multidisciplinary Design degree from the Gerrit Rietveld Academie in Amsterdam, NL before moving back to New York. Her experience spans various forms of design, including graphics, objects, spaces, urban planning, and workshops. Outside of the office, she is working on illustrating her first children’s book and collects bits of nature to create found object doodles whenever possible.

X

Heather Willems

Principal and Co-Founder

Graphic Recorder Heather Willems

307

Engagements
and Counting

Heather is a principal and co-founder of ImageThink. Having helped some of the world’s most influential companies reinvent the way they work, Heather believes in the power of creativity to fuel connection and change. It’s this philosophy that enriches the business and relationships she helps build— and has seen Heather as a graphic recorder featured on the Today Show, in The New York Times and in galleries across the U.S. A former business strategy facilitator with a background in art and education, Heather holds a master’s degree in fine art and photography from Ohio State University. She lives with her husband Liam, and dog Zaso in Brooklyn, New York, where she’s also a board member for the Brooklyn branch of the global network, Entrepreneurs’ Organization.

“Exceeded expectations. Heather’s work was
incredible. The boards were completely filled with
content. She went above and beyond and even
helped the workshop teams pitch their ideas using
flipcharts in the room.”

Rebecca Ravenna, Omnicom Group Inc.
Top Clients
Top Industries
Onsite Experience

Amsterdam, NL
Aspen, CO
Baltimore, MD
Berlin, Germany
Boston, MA
Cocoa Beach, FL
Denver, CO
East Hanover, NJ
Greenwich, CT
Half Moon Bay, CA
Las Vegas, NV
Los Angeles, CA

Los Angeles, CA
Madrid, Spain
Mnt. View, CA
Nashville, TN
New Orleans, LA

Orlando, FL
Philadelphia, PA
Princeton, NJ
Providence, RI
San Francisco, CA
San Jose, CA
Scottsdale, AZ
Souix Falls, SD
Washington D.C.

X

Nora Herting

Principal and Co-Founder

Graphic Recorder Nora Herting

256

Engagements
and Counting

Nora is a principal and co-founder of ImageThink. An award-winning graphic recording artist whose work hangs in the office of Google’s CEO, Nora is passionate about expanding people’s definition of creativity—and their potential to be creative every day. It’s also what makes Nora respected for exceeding the expectations of some of the world’s biggest brands as a visual strategist, in-demand speaker and successful entrepreneur.

A former visiting professor at Denison University, Nora has taught courses in art and visual problem-solving, exhibited her photography—and served as an artist-in- residence at numerous institutions. When not wielding markers, you’ll find Nora behind her camera and dreaming up new visions for ImageThink.

“This was our second year using ImageThink and
once again it surpassed our expectations. Our
guests were amazed by your service and have had
some wonderful comments. It's a huge bonus for
us to have you there.”

Zachary J. Shulman, Director,
Entrepreneurship at Cornell
Top Clients
Top Industries
Onsite Experience

Austin, TX
Basel, Switzerland
Calgary, Canada
Cannes, France
Denver, CO
Detroit, MI
Dubai, UAE
Florence, Italy
Hamburg, Germany
Houston, TX
Istanbul, Turkey
Las Vegas, NV

London, UK
Miami, FL
Monterey, CA
Phoenix, AZ
San Francisco, CA

San Jose, CA
Saudi Arabia
St. Louis, MS
Toronto, Canada
Washington DC
Nashville, TN
New Orleans, LA
Providence, RI
Seattle, WA
Souix Falls, SD

X
ImageThink team member Maria Delgado

Maria DelgadoFinance Manager

Maria Delgado brings her depth of experience in finance, logistical planning, and creative savvy to the ImageThink team. She has a diverse background, including a B.A. in Cinematography/Photography and an M.A. in Medieval Manuscripts, and she’s passionate about film noir and a wide variety of music genres. Before joining the ImageThink team, Maria worked in the interior design industry in New York and had the opportunity to live in Switzerland for over two years. She lives with her husband and two great kids in Florida.

X
ImageThink team member Maricia DuPlessis

Maricia DuPlessisManager of Operations

The ImageThink team relies on Maricia’s energy, creativity and logistical prowess to ensure our team is delivering our best work to our clients. She works hard to maintain the existing systems and operations and continues to seek innovative ways to maintain our status as the preeminent graphic recording firm in New York and beyond. A native of Cape Town, South Africa, she studied law there before spending time working abroad in Ireland. In her spare time, she loves knitting, making body butter, and baking.

X
ImageThink team member Catherine Huang

Catherine HuangAccount Manager

Catherine brings her expertise in client services and management to ImageThink, working to provide the best experience by coordinating logistics and materials. Before joining our team, Catherine worked at an international auction house and graduated from Boston University with a BA in the History of Art and Architecture. When she is not in the office, she spends her time volunteering and traveling with friends and family. Catherine is also an aspiring mixologist and loves to bake, and is always on the hunt for delicious food. 
X
ImageThink team member Christopher Saunders

Christopher SaundersAccount Manager

Christopher brings a background in client services and logistics to ImageThink. He works closely with clients to integrate ImageThink's expertise in graphics in order to amplify their vision. Before joining the ImageThink team, Christopher worked in the contemporary art field in New York City coordinating artists and materials for client sessions. Christopher is busy as a painter in his Brooklyn art studio, and his work has been exhibited both nationally and internationally. 
X
ImageThink team member Christine Herro

Christine HerroAccount Manager

Passion for customer service and business savvy means Christine is supporting our clients to deliver the best results. She has a BA in Business Administration from Kennesaw State University, and moved to NYC from Atlanta, Georgia. In addition to supporting client needs as a part of the ImageThink team at ImageThink, she works closely with a preventative drinking and driving non-profit, and loves traveling, spending time with her family and friends, and being outside.

X

Cameron BerneAssistant Account Manager

Cameron's strong background in theatrical production and logistics make him a great resource for our clients. He works with panache to make sure that every project goes off without a hitch. Before joining ImageThink, Cameron worked in the world of theatre as a stage manager, supporting productions in New York City and across the country. Originally from the heartland of Missouri, Cameron now lives in Brooklyn.
X

Julia BlasiusOffice Assistant

Julia’s calm and balanced energy, along with her ability to think up creative solutions to problems and/or to complete tasks, are essential to the workspace the ImageThink team occupies. She works hard to maintain organization and seamlessness among our ImageThinkers to create a positive atmosphere. Julia studied Art, Literature, and Philosophy at the University of Vermont—in her spare time, she enjoys reading, printmaking & sculpture, and going for long walks.
X
ImageThink team member Kelsey O’Connell

Kelsey O’ConnellOffice Manager

Kelsey brings her excellence in writing and creativity to the ImageThink team to ensure the office is running smoothly every day. She received her degree in Professional Writing and Rhetoric from Elon University and studied publishing at the Columbia Publishing course. While not writing and keeping the office in check, she reads and spends time with her cat.

X

Yao Xiao

Director of Creative Services

ImageThink team member Yao Xiao

195

Engagements
and Counting

Creative and visual problem-solving is Yao’s top talent. Which makes her the perfect fit for ImageThink’s Director of Creative Services. As a part of the ImageThink team, Yao helps organizations see the visual story in their data—and creates presentations that bring this to life. Yao’s experience spans social psychology, writing and poetry, as well as a degree in illustration from the School of Visual Arts. Something that makes her happy? Her cat, Happy.

"Yao did a great job at the BBA Conference, they
loved her work. The CFO and CEO both
acknowledged that her work inspired them. She
was delightful to work with.”

Jane Boswick Caffrey, Duke CE
Top Clients
Top Industries
Onsite Experience

Amsterdam,NL
Austin, TX
Boston, MA
Brooklyn, NY
Cambridge, MA
Charleston, SC
Chicago, IL
Dallas, TX
Denver, CO
Detroit, MI
Einfield, CT

Herndon, VA
Las Vegas, NV
Miami, FL
Milwaukee, WI
Nantucket, MA

Mountain View, CA
Orlando, FL
Philadelphia, PA
Phoenix, AZ
Rosemont, IL
Sacramento, CA
San Francisco, CA
Santa Fe, NM
Washington D.C.
Windsor, CT

X

James Lake

Senior Graphic Recorder

ImageThink San Francisco graphic recorder James Lake

141

Engagements
and Counting

James’ long-standing experience in illustration, design, and performance makes for a beautiful blend that enriches his graphic recording. Head of ImageThink's San Francisco west coast office James is a big fan of silent films and mixed martial arts.

“Terrific! James did a great job capturing the
substance of our meeting and bringing it to life
with words and visuals in a compelling, lively
design!”

Bob Feldman, Partner, PulsePoint Group
Top Clients
Top Industries
Onsite Experience

Baltimore, MD
Beaverton, OR
Brooklyn, NY
Chicago, IL
Dallas, TX
Dublin, Ireland
Enfield, CT
Half Moon Bay, CA
Las Vegas, NV
Los Angeles,CA
Marina Del Ray, CA

Miami, FL
Mnt. View, CA
New York, NY
Orlando, FL
Phoenix, AZ

Portland, OR
San Diego, CA
San Francisco, CA
Santa Monica, CA
Seattle, WA
Sunnyvale, CA
Toronto, Canada
Torrance, CA
Whippany, NJ

X

Greta Hayes

Graphic Recorder

ImageThink team member Greta Hayes

117

Engagements
and Counting

Adept with visuals and performance of all kinds, Greta shines when she’s thinking quickly and creatively on her feet as an ImageThink graphic recorder recording artist. Her background spans art, architecture, and music—and her architectural illustrations earned her two grant-funded stays in Europe to travel and draw. Greta received her bachelor’s degree in Architecture from Princeton University, and is a lifelong artist and musician, playing the cello since the age of four and performing in the U.S., U.K., and France. She lives with her violinist sister Audrey in Brooklyn, New York.

“We could not have been happier with Greta’s
services. She was spectacular and all of the
conference participants were blown away by her
ability to capture their experience in such
a creative way!"

Alison Stracke, Senior Manager, Deloitte
Top Clients
Top Industries
Onsite Experience

Armhonk, NY
Atlanta, GA
Austin, TX
Boston, MA
Camden, NJ
Cheshire, CT
Chicago, IL
Dallas, TX
Dubai, UAE
Herdon, VA
Isle of Palms, SC
Las Vegas, NV

Los Angeles, CA
Madrid, Spain
Miami, FL
New York, NY
Orlando, FL

Philadelphia, PA
Phoenix, AZ
Princeton, NJ
San Francisco, CA
Sandy, UT
Toronto, Canada
Washington DC
Westlake, TX
White Plains, NY
Zurich, Switzerland

X

Aaron Mayper

Graphic Recorder

ImageThink team member Aaron Mayper

125

Engagements
and Counting

For Aaron, a lifelong love of graphic novels, drawing and creativity led him to the world of being a graphic recorder, where he helps turn abstract content into concrete visuals. A California native, Aaron has studied drawing and etching at Sarah Lawrence College in New York—and in Florence, Italy. He now calls Brooklyn home.

 “Amazing! Couldn't have been happier. Aaron was
super professional and talented and captured our
session perfectly.”

Emily Paisner, Director, C Space
Top Clients
Top Industries
Onsite Experience

Bluehill, PA
Boston, MA
Bristol, CT
Chicago, IL
Dallas, TX
Denver, CO
East Hanover, NJ
Half Moon Bay, CA
Hartford, CT
Las Vegas, NV
Lawrenceville, NJ

Los Angeles, CA
Madrid, Spain
Miami, FL
New Jersey, NJ
Newark, NJ

New York, NY
Orlando, FL
Philadelphia, PA
Princeton, NJ
San Antonio, TX
San Francisco, CA
Utica, MS
Washington D.C.
Zurich, Switzerland

X

Ona Rygelis

Graphic Recorder

ImageThink team member Ona Rygelis

73

Engagements
and Counting

For Ona, fine art was the catalyst for her career as a graphic recorder. Ona graduated with a bachelor’s degree in fine art and environmental studies from Bucknell University, and when she’s not working with ImageThink clients, painting, bike riding, skateboarding, yoga and piano are Ona’s go-to passions.

“We’re thrilled with the positive feedback we’ve
been receiving from the PepsiCo teams – everyone
was so impressed with the ImageThink graphics
throughout the day! You really did an amazing job.”

Jaime Fabricant, Senior Marketing Manager,
Pepsico
Top Clients
Top Industries
Onsite Experience

Austin, TX
Boston, MA
Bristol, CT
Cambridge, MA
Chicago, IL
Concord, NH
Dallas, TX
Hartford, CT
Lawrenceville, NJ
Los Angeles, CA
Miami, FL
Nashville, TN

New York, NY
Orlando, FL
Palisades, NY
Park City, UT
Parsipanny, NJ

Philadelphia, PA
Princeton, NJ
Seattle, WA
Toronto, Canada
Washington D.C.
Yontville,CA

X

Derrick Dent

Graphic Recorder

ImageThink team member Derrick Dent

70

Engagements
and Counting

Art is in Derrick’s DNA. As well as being a graphic recording artist for ImageThink, Derrick is a successful freelance editorial illustrator and comic artist based in Brooklyn. He attended and taught at the Memphis College of Art as a drawing and sequential narrative instructor, and is a prolific location sketcher in New York City, his second home. Cycling and coffee are Derrick’s other great loves.

“Derrick absolutely exceeded our expectations.
Thank you so much for your partnership and for
sending us the perfect artist for our event! Our
senior executives were thrilled with what it added
to the experience. I'm hoping we can do more
work together in the future.”

Christie Keyes, TJX
Top Clients
Top Industries
Onsite Experience

Atlanta, GA
Boston, MA
Camden, NJ
Chicago, IL
Columbus, OH
Dallas, TX
Fort Worth, TX
Grand Rapids, MI
Houston, TX
Las Vegas, NV
Los Angeles, CA

London, UK
New York, NY
Philadelphia, PA
Phoenix, AZ
Purchase, NY

Ridgefield, CT
San Antonio, TX
San Francisco, CA
Toronto, Canada
Vancouver, B.C
Washington D.C.

X

Lilly Lam

Graphic Recorder

ImageThink team member Lilly Lam

30

Engagements
and Counting

Lilly has been using drawing to process information for many years, which makes Lilly a natural at graphic recording. A NYC native, she taught English in Japan and received a Multidisciplinary Design degree from the Gerrit Rietveld Academie in Amsterdam, NL before moving back to New York. Her experience spans various forms of design, including graphics, objects, spaces, urban planning, and workshops. Outside of the office, she is working on illustrating her first children’s book and collects bits of nature to create found object doodles whenever possible.

"The recording was amazing. It was a huge hit and
plenty of folks were taking photos of the
completed board after. It met my expectations and
beyond."

Jazmine Raveneau,
Marketing Events Specialist, Google
Top Clients
Top Industries
Onsite Experience

Chicago, IL
Detroit, MI
Long Island, NY
Los Angeles, CA
New Brunswick, NJ
New York, NY
Richfield, MN

Richmond, VA
Washington D.C.

Ready to meet the team?

Contact Us
ImageThink book

OUR STORY


In just eight years, ImageThink has grown from a sketch on the back of a napkin, to a multimillion-dollar business with a team of 15.

Inspired by power of drawing to spark creativity, strengthen focus and facilitate problem-solving, in 2009 graphic recording artists and entrepreneurs Nora Herting and Heather Willems founded ImageThink—transforming how organizations meet their goals and thrive through graphic recording, visual facilitation and ‘ImageThinking’ of all kinds.

Top clients, latest challenges.

Today we’re a globally renowned consulting firm based in New York and San Francisco—but you’ll find our graphic recorders working internationally with some of the world’s most influential companies, on up-to-the-minute challenges, topics and trends. Think: Thousands of sessions across 15 countries for 30 percent of Fortune 50 brands that include the likes of SXSW, FedEx, Google, TEDx, Unicef, Politico, Johnson & Johnson and many others.

Our impact on businesses—and our co-founders’ own entrepreneurial journey—have been featured in The Wall Street Journal, Forbes, INC, Entrepreneur and on the Today Show. Draw Your Big Idea, a book written by Nora and Heather, is an Amazon best-seller in creativity and psychology.


Interested in Joining Our Team?

Email us at:

  • ImageThink team
  • ImageThink NYC office
  • ImageThink graphic recorders Heather Willems and Nora Herting