Draw Your Big Idea: A Day In The Life
June 13, 2016
Every business should be focused on their customers, but how do you act on becoming truly customer centric?
Whether you’re planning to open a coffee shop or a tech start up, it’s essential that you get to know the people who will use your product or service. Remember that your customers are more than just the short interactions they have with you. Getting to know them in a holistic way will help you create better services and identify where you can bring value to them and their lives. Our Day In The Life exercise from chapter 7 is a great place to start.